Duration: 01:30 hours
Exam: 20 Questions
Available: 90 days
Applicability: Flight Crew, All Personnel
The goals of the Crew Resource Management (CRM) Training Course are to
provide applicants knowledge to gain a greater awareness of the concepts, philosophies and objectives of resource management training, to enable students to utilize more resource management tools
and to enhance students abilities to utilize their most valuable resource – THEMSELVES.
THEORETICAL KNOWLEDGE SUBJECTS
- Human factors in aviation
- General instructions on CRM principles and objectives
- Human performance and limitations
- Threat and error management
- Personality awareness,
- Human error and reliability
- Human attitudes and behaviours
- Self-assessment
- Selfcritique
- Stress
- Stress management
- Fatigue and vigilance
- Assertiveness
- Situation awareness,
- Information acquisition and processing
- Automation
- Philosophy on the use of automation
- Monitoring and intervention
- Shared situation awareness
- Shared information acquisition and processing
- Workload management;
- Effective communication
- Coordination inside and outside the flight crew compartment
- Leadership, cooperation
- Synergy, delegation
- Decision-making, actions
- Resilience development
- Surprise and startle effect
- Cultural differences
- Operator’s safety culture and company culture,
- Standard operating procedures (SOPs)
- Organisational factors,
- Factors linked to the type of operations
- Effective communication and coordination with
other operational personnel and ground services
55,20 €
including tax
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